Eastern Plumas Health Care provides financial assistance to patients who are underinsured or uninsured. If you require assistance with your financial patient responsibility, please contact our office or visit us in person for one-on-one assistance. Our team is available to provide assistance at no cost to you. Please contact us at 530-832-6500.
Financial Assistance Determination of Eligibility
If you are uninsured or underinsured with a family income below 200% of the Federal Poverty Level, you may be eligible to receive Charity Care financial assistance, i.e., hospital services at no cost to you. If you are uninsured or underinsured with a family income from 200% to 400% of the Federal Poverty Level, you may be eligible to receive Discounted Care, i.e., where your payment is based on the higher of the Medicare or Medi-Cal rate. No one will be denied access to services due to inability to pay.
2025 POVERTY GUIDELINES FOR THE 48 CONTIGUOUS STATES AND THE DISTRICT OF COLUMBIA |
|
|---|---|
| Persons in family/household | Poverty guideline |
| 1 | $15,650 |
| 2 | $21,150 |
| 3 | $26,650 |
| 4 | $32,150 |
| 5 | $37,650 |
| 6 | $43,150 |
| 7 | $48,650 |
| 8 | $54,150 |
| For families/households with more than & persons, add $5,500 for each additional person. | |
How to Apply
The Application for financial assistance can be mailed or delivered to: Eastern Plumas Health Care ATTN: Financial Counseling Office 500 1st Ave. Portola, CA 96122
Where to Go For More Information
For more information and assistance, please visit our office at: 500 1st Ave. Portola, CA, 96122 Monday – Friday 8:00 am – 4:00 pm Contact us at 530-832-6500
Other Assistance
You may be eligible for health coverage through Covered California or Medi-Cal Presumptive Eligibility. For information, visit the Covered California website at: www.coveredca.com. There are also organizations that will help patients understand the billing and payment processes. Please visit healthconsumer.org for more information.
Hospital Bill Compliant Program
The Hospital Bill Complaint Program is a state program, which reviews hospital decisions about whether you qualify for help paying your hospital bill. If you believe you were wrongly denied financial assistance, you may file a complaint with the Hospital Bill Complaint Program. Go to HospitalBillComplaintProgram.hcai.ca.gov for more information and to file a complaint.
Note: Authority cited: Section 127010, Health and Safety Code. Reference: Section 127410, Health and Safety Code.
Financial Assistance Applications & Policies
We understand that at times you may be unable to pay your hospital bills in full. Eastern Plumas Health Care has a Financial Assistance Program to provide discounts for patients in need. Financial Assistance Specialists can help you with your healthcare financial responsibilities. Eastern Plumas Health Care ensures that all patients can access its Financial Assistance (Charity Care and Discount Care) Policy and Application, including through the provision of aids and services to people with disabilities and language services to people whose primary language is not English.
To apply for Financial Assistance, please complete the application here: