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Healthcare with Heart

Eastern Plumas Health Care is an essential part of this rural community.

We're committed to caring for you as an individual. We know you by name, and many of you have families who have been coming to us for care for generations. We take that responsibility seriously. It means listening to you, respecting your needs, and valuing your well-being.

As a non-profit health care district, your tax dollars help keep us alive. When you choose EPHC for your health care needs, you're helping to make sure we'll be here to serve you in the future. We have 250 employees. We are your neighbors, your friends, your family. We are your community hospital.





Patient Experience

We value your feedback and seek to be the best. The Patient Experience is a place for you to submit your individual compliments, comments, and concerns so we can identify areas that need attention in order to improve your experience.

You may also contact us at (530) 832-6634



What Our Patients Are Sharing

“To all the staff at EPHC, we would like to tell everyone of you how much we appreciate all of the care, support, and help you have given us. You have gone above and beyond and we will never forget. It has meant so much in a difficult time, because of you, this discharge is possible. The work you do, it is so important in people's lives. “Thank you- Acute, PT and OT (Hospital)

“Dr. Dhond, shout out for following the EPHC mission.’ Took the time to sit down and listen about my health and what I was being seen for and just making me feel important, he had all day for me. He is great at his science and patient knowledge to come up with a plan for me.” (GMC)

“I’ve been in love with the new clinic jackets and they gave me one. You guys are awesome” Thank you so much’ (PMC)

”Amber checked me in and was very kind and helpful, she made me feel comfortable and answered all my questions. EPHC is blessed to have Amber.”(LMC)

"Heidi and Amanda were amazing! appreciation for you both, I had spent more time with Heidi during my visits and admired her “down to earth, straightforward caring and sense of humor”. I did not think therapy could help me, but Heidi made a huge difference, and I am so glad I went” (Rehabilitation)

“The staff were kind and the new Dentist was incredibly caring and assured me through my whole procedure, they were top notch and my visit was pain free”(Dental)

“I have been extremely happy with the care that I have received at the Graeagle Clinic. I feel as a patient, I am a person not a number. The care is companionate and supportive and it embodies my idea of medicine, to assist people and meet their medical needs in a caring manner.” (GMC)

“All staff were polite, professional and welcoming every time I go there, and I am not a big fan of any health care” (Dental)

“My experience here is always great” (LMC)

Rebecca was kind and helpful when I wanted to do a drop in at the clinic to see Dana, regarding stitches from a MOHS procedure. It was a crazy day, but she worked with me and we ended up making an appointment for the following day. I was impressed with her patience, as I was trying to work this around other appointments that I had. Thank you, Rebecca, for your kindness” (PMC)

“Dana Culp is awesome” (PMC)

“Prompt service, the Dentist is cheerful and friendly. The Dentist knew how to resolve the issue I was having with my dentures, I left feeling much better than I did on my arrival” (Dental)

“I am very happy with the Graeagle Clinic and its staff, as well as the Doctors. We are so lucky to have a local location for follow ups, it is comforting to have you all here. Thanks” (GMC)





News & Events
SEP
06
Health Highlights - Summer 2022

EPHC Community Newsletter

Our Summer ‘Health Highlights’ newsletter features stories about our Nifty Thrifty, our Urgent Access and Walk-In Urgent Access Clinic, our pediatric care, a call for Foundation Members, information on our Service Excellence Initiative, and a message from our CEO, Doug McCoy.

Click here to read it now.



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AUG
02
Urgent Access and Walk-In Urgent Access Clinic 

Offers Extended Hours and Saturday Services.

Starting August 15th, the Urgent Access and Walk-In Urgent Access Clinic located at the Portola Medical Clinic will be open Monday through Saturday from 8am until 7pm. Walk-in or schedule your appointment today!

Extended Hours • Saturday Services

When you can’t wait for an appointment and don’t require a trip to the emergency room, you need the Urgent Access and Walk-in Urgent Access Clinic at EPHC. Extended hours and weekend availability for you and your family.



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MAY
11
FREE COVID-19 Test Kits

EPHC Dispersal Event

These COVID tests are provide by PCPHA, and will include two at-home kits per person. The dispersal event happens in Portola, Tuesday, May 17th 10 am - 12 pm behind EPHC Business Office, and in Graeagle on Thursday, May 19th 10 am - 12 pm via a drive-thru at the Graeagle Firehall.



Read More ›
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