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Healthcare with Heart

Eastern Plumas Health Care is an essential part of this rural community.

We're committed to caring for you as an individual. We know you by name, and many of you have families who have been coming to us for care for generations. We take that responsibility seriously. It means listening to you, respecting your needs, and valuing your well-being.

As a non-profit health care district, your tax dollars help keep us alive. When you choose EPHC for your health care needs, you're helping to make sure we'll be here to serve you in the future. We have 250 employees. We are your neighbors, your friends, your family. We are your community hospital.





Patient Experience

We value your feedback and seek to be the best. The Patient Experience is a place for you to submit your individual compliments, comments, and concerns so we can identify areas that need attention in order to improve your experience.

You may also contact us at (530) 832-6634



What Our Patients Are Sharing

"I love coming here- wonderful experience. I recommend you to whomever I can." (Outpatient Therapy)

"I think Therapy was extremely helpful for my condition. No overcrowding. Good, Good, Good." (Outpatient Therapy)

"I was very happy with the care I received while in the Hospital. Every time I rang for a nurse, one arrived within 10 seconds. I would certainly recommend that a person in Portola remember how special the local Hospital is. Yay, for the nursing staff. Thank you to everyone." (Hospital)

"Love the new provider Danna." (Portola Clinic)

"Was wonderful talking to someone who cares and understands what you are trying to say. Love this office, everyone is great!" (Graeagle Clinic )

"Always a great at Behavioral Health ! Both of my provider Trish, Irene and Tracy are very helpful." (Behavioral Health)

"My experience was really good and stress free from the start. April really took good care of me from the moment we talked and met at her office in Portola. She also called me back immediately and was always available to answer my questions. I'm really happy about my experience and feel it will continue to be smooth going with April as my guide." (Financial Services)

"Top quality care. Thanks to all the staff. 5 stars out of 5." (Hospital)

"Doing a great job! Behavioral Health, Thank you." (Behavioral Health)

"I have always had a great experience at the Graeagle Clinic with staff and providers." (Graeagle Clinic)

"Always Good!" (Loyalton Clinic)

"I am excited to be a new patient here, I really like and respect Dana Culp' my new provider." (Portola Clinic)

"Very pleased with the Dental Department." (Portola Dental Clinic)

"Always a pleasure." (Behavioral Health)

"Everyone here is very friendly and helpful. I am very pleased with the service I receive at the Portola Medical Clinic." (Portola Medical Clinic)

"I arrived about 9:30 and my check-in time was 9:45. I was very nicely surprised when I had but just a couple of minutes wait time before I was called to head into my adventures lol. Everyone was so nice and had beautiful smiles. They were all very efficient in their tasks at hand as well. But, the person that I really want to say something about was the gentleman who did my dexa-scan! He made me right at ease when he started softly singing a song. He explained everything before he started the process. I was completely taken aback by his lovely voice and nice disposition" (Radiology, EPHC Staff)

"Jim the response from your department today was phenomenal!! I cannot even begin to start to tell you how much I appreciate this. Job well done!" (Rehabilitation)





News & Events
SEP
02
Medical Clinics Closed For Labor Day

Just a friendly reminder - the Graeagle, Loyalton and Portola Medical Clinics will be closed on Monday, September 6, 2021 for Labor Day.



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AUG
11
New Visitor Requirements

For your safety, the California Department of Public Health has ordered new visitor requirement to Hospitals and Skilled Nursing Facilities. As of August 11, 2021, when visiting patients and residents at Eastern Plumas Health Care, you will need to show one of the following:

  • Individuals who are fully vaccinated must provide proof of full vaccination against COVID-19.
  • Individuals who have not been vaccinated, or are only partially vaccinated, must provide documentation of a negative COVID-19 test within the previous 72 hours.

EPHC offers no-cost, in-house PCR testing, with next-day results (as supplies allow). To schedule a test before visiting a family member, please call (530)...

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MAR
16
COVID-19 Vaccines: Ages 18-64 with Underlying Medical Conditions

In order to help administer COVID-19 vaccines in Plumas County, EPHC will now be scheduling appointments for EPHC patients. Patients must be between the ages of 18-64 and meet the underlying medical conditions listed below:

  • Cancer, current with debilitated or immunocompromised state
  • Chronic kidney disease, stage 4 or above
  • Chronic pulmonary disease,  oxygen dependent
  • Down syndrome
  • Immunocompromised state (weakened immune system) from solid organ transplant
  • Pregnancy
  • Sickle cell disease
  • Heart conditions, such as heart failure, coronary artery disease, or cardiomyopathies (excludes hypertension)
  • Severe obesity (Body Mass Index ≥ 40 kg/m2)
  • Type 2 diabetes mellitus with hemoglobin A1c level greater than 7.5%

If you are an EPHC patient and fit the above...

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Section 3202(b) of the CARES Act requires providers of diagnostic tests for COVID-19 to post the cash price for a COVID-19 diagnostic test on their websites. The price at Eastern Plumas Health Care is $100.