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Healthcare with Heart

Eastern Plumas Health Care is an essential part of this rural community.

We're committed to caring for you as an individual. We know you by name, and many of you have families who have been coming to us for care for generations. We take that responsibility seriously. It means listening to you, respecting your needs, and valuing your well-being.

As a non-profit health care district, your tax dollars help keep us alive. When you choose EPHC for your health care needs, you're helping to make sure we'll be here to serve you in the future. We have 250 employees. We are your neighbors, your friends, your family. We are your community hospital.





Patient Experience

We value your feedback and seek to be the best. The Patient Experience is a place for you to submit your individual compliments, comments, and concerns so we can identify areas that need attention in order to improve your experience.

You may also contact us at (530) 832-6634



What Our Patients Are Sharing

"I received wonderful, complete care and reassurance and have already recommended the facility. Thank you very much." (Emergency Room)

"All around the best PT care I've had." (Outpatient Therapy)

"Grateful for such exceptional care!" (Graeagle Medical Clinic)

"Excellent staff. I've already recommended to others and will continue to do so." (Outpatient Therapy)

"They were very kind, patient and professional." (Radiology)

"I loved all of the staff for always going out of their way to make sure that I was getting the best of care." (Acute Care)

"The staff, nurse, EMT, Doctor was excellent. I was very impressed and satisfied. (Emergency Room, Ambulance)

"Thank you for all the wonderful Heath care that my family and I need." (Portola Medical Clinic)

"Excellent care!!! Doctor did a great job on my stitches. Overall, very good care!!" (Emergency Room)

"Understanding and very knowledgeable." (Emergency Room)

"Best clinic, best provider, best support staff, best service! Thanks GMC!!" (Graeagle Medical Clinic)

"Everyone there was very kind and caring, made going to the ER not as scary as I thought it would be." (Emergency Room)

"The nurse, the assistant, the X-ray tech and Doctor worked fluently to set me at ease and my confidence in their care was the utmost. A sense of humor was greatly appreciated." (Emergency Room, Radiology)

"Everyone was great and every time I go there, I find them very kind and helpful." (Emergency Room)

"Very friendly with lots of information and answers to all my questions." (Outpatient Therapy)

"Best in the area" (Outpatient Therapy)

"Amazing experience and very nice staff." (Outpatient Therapy)

"Very clean place" (Portola Medical Clinic)

"Have always felt they had my best interest at heart. Very pleased." (Outpatient Therapy)

"They have been extremely helpful and kind. I feel they really care about the patients and work with them to the best of their abilities." (Outpatient Therapy)





News & Events
MAY
06
LOYALTON MEDICAL CLINIC

2024

Grand Opening & Ribbon Cutting Celebration

Loyalton, Ca, May 6, 2024. Eastern Plumas Health Care (EPHC) has opened its new medical clinic in Loyalton. The public is invited to celebrate the occasion with tours of the new facility. The event will happen on Wednesday, May 15th from 1 -2 pm at 701 Main Street in Loyalton. 

Aside from the clinic tours, the grand opening and ribbon cutting celebration will be an opportunity to connect with community members, win raffle prizes from Sierra Valley Home Center and redeem free lunch vouchers and snack pack tickets (first come, first...

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MAR
08
Recruitment Fraud Is on the Rise

2024

We want you to know that Eastern Plumas Health Care does not collect any financial commitment from our candidates as a pre-employment requirement.

  • 1. All EPHC applicants are required to only apply for EPHC jobs through our careers website.
  • 2. Fraudulent job offers often ask for financial or personal information early in the process. EPHC does not ask for any financial commitment or contribution from a candidate at any stage of the recruitment process.
  • 3. A fraudulent offer may ask you to book travel through a certain travel agency with the promise to reimburse travel costs.

EPHC...

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JAN
10
New Billing Office Hours

2024

Starting February 1, 2024

To enhance our operational efficiency, our billing office will now be open Monday – Friday, 8:00 am to 4:00 pm.

Questions?

Please call the billing office at 530-832-6500, EXT 2000 for Medicare & Medi-Cal plans, and EXT 2001 for private pay and commercial insurances.



Read More ›
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